iSphere Solutions

Services

Our services constitute mainly BPO and consulting. We provide the best services to the customers in both. So let’s have a brief text regarding our services.

Consulting

BPO Voice and Non Voice(Inbound and outbound)

Inbound Call Handling

24*7 Inbound Customer Support/Service, Directory Assistance, Sales, Billing Inquiry Support, Technical Support help desk, Collections, Order Taking / Processing / Tracking, Application processing.

24*7 Inbound Customer Support/Service
Directory Assistance
Sales.
Billing Inquiry Support.
Technical Support help desk.
Collections.
Order Taking / Processing / Tracking.
Application processing

Outbound Call Handling

Tele-Sales/Marketing, Lead generation, Appointment Setting, Debt Collections, Information gathering/Market Research, Data Verification. Data/Non-Voice Processes

Tele-Sales/Marketing
Lead generation
Appointment Setting
Debt Collections
Information gathering/Market Research
Data Verification

Product inquiry

One of the keys to the success of a product or service is excellent customer service. Our unique blend of people, technology, extensively trained, experienced Customer Service Representatives (CSR's) ensure your company is always responsive to your customers' needs.

Data Projects

Cost is of the essence to every business, and you may be surprised to find that our pricing actually delivers a product at a lower cost than you are currently paying, especially after considering your costs for payroll taxes and health insurance. So we are into data projects which are cheaper and the resources provided here is in the best format. It is simply the conversion of hard copy material into a soft copy one.

Software Projects

iSphere venturing into establish itself as an independent software solution provider in virtually all IT sectors like designing, customized software development, offshore support and IT consulting. It combines the expertise of innovative minds with the latest trends in technology to provide high quality solutions to clients from both, the International market and the domestic industry. We are positioned to deliver rapid, reliable and robust solutions that work. What we thrive upon is Technology and Technical Expertise. Rather than providing a final set of technical specifications, we actively define requirements, propose solution architectures, design prototypes, elaborate detailed specifications and proceed to the development itself. In each of these steps, we maintain a permanent feedback loop with the client, so that at any given moment we are sure to be on the track.

Website development

Our experience in development of web applications and web sites proved with a great deal of successfully completed projects.

Best professionally educated designers, experienced and skilled programmers; highly professional managers are always at your disposal on your development project.

The web development company, isphere deals with web project of any complexity and duration. Whether you need a small, nice looking web site, a complex e-commerce web application or corporate website - we would be pleased to develop it for you.

Banking Projects

Our Banking projects are built on robust, scalable technology platforms and can integrate with existing legacy systems within a Bank. Currently our bouquet of projects ensure

end-to-end credit risk assessment
consistency in workflow processing/management
efficiency in credit administration
effective post disbursal monitoring
Regulatory reporting and Collateral Management for Banks dealing with SME & Corporate borrowers

Industrial Products

Products in this section are intended for use by businesses, factories, construction sites, industries or institutions like schools or hospitals. Products intended for use on farms are also included in this section. Sometimes more than one source may be listed for an identical product. One source may be a retail business such as an online store, while another may be a manufacturer selling products wholesale in bulk quantities.

OUR SERVICES

BPO

Voice

Non Voice

Software and Technology