Services
Our services constitute mainly BPO and consulting. We provide the best services to the customers in both. So let’s have a brief text regarding our services.
 
BPO

Business Process outsourcing industry is the fast moving industry, So it can provide the clients or customers the best service with due recognition.

Business process outsourcing (BPO) is the contracting of a business task, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for processes that are non core to a company’s existence.

BPO is usually divided into two categories:

  • Non Voice BPO or back office outsourcing, which includes internal business functions such as payroll or analytics, and
  • Voice BPO or front office outsourcing, which includes customer-related services such as marketing or tech support.

A non voice BPO usually offers high end process solutions.

 
Non voice BPO solutions

We have rich expertise in the non-voice based BPO services, having been back office operations, Cheque processing, Email, customer care technical support, online chat support and Claim processing. We have a team of qualified and experienced professionals, which follows a meticulously laid out workflow-based process to ensure that we do not leave anything to chance.

Our solutions and services are designed specifically to suit the specific needs of our clients. All our Back Office & Transaction Processing services are based on the principles of speed, high accuracy and reliability.

  1. Back office operations
  2. Cheque processing
  3. Email customer care and technical support
  4. Online chat support
  5. Claim processing
  6. Payroll processing
  7. Analytics
  8. Data maintenance
  9. Transaction processing
 
Voice BPO solutions

Speech is the ultimate way of communication to establish a good rapport and clarify your objectives and views. Good communications is at the heart of isphere’s on-going success. We are providing the best Voice Based Services to Our Global partners. Our clients tell us we are. Our Voice based services provide all types of information and services over the telephone. This wing-to-wing customer service solutions have made us internationally acclaimed and enhanced the quality without any interruption.

It's also demonstrated in our relationships with our temporary work force, many have worked for us for a number of years and we consistently meet their high expectations. we have extended voice based customer service solutions in a wide variety of industry verticals including

  1. Customer support
  2. Provisioning
  3. Fault helpdesk
  4. Technical helpdesk Level 1 and level 2
  5. Telemarketing
  6. Survey
  7. Lead generation
  8. Appointment setting
  9. Internet marketing
If you want to outsource Voice based services, then you are at the right place. Our efficient professionals deliver a world-class service at every customer touch point from Account Origination to ongoing Customer Care, Account Maintenance and Account Retention Services. Our 100% guarantee of complete customer satisfaction through customized voice based customer service operation has acquired huge number of clients from varied sectors. We are striving to become an ultimate option in delivering voice based service to our American clients.
 
Software and Technology
iSphere venturing into establish itself as an independent software solution provider in virtually all IT sectors like designing, customized software development, offshore support and IT consulting. It combines the expertise of innovative minds with the latest trends in technology to provide high quality solutions to clients from both, the International market and the domestic industry. We are positioned to deliver rapid, reliable and robust solutions that work. What we thrive upon is Technology and Technical Expertise.
 
 
OUR SERVICES
BPO
Voice
Non Voice
Software and Technology
Consulting
BPO -Voice
BPO – Non-Voice
Data Projects
Software Projects
Website Development
Banking Projects
Industrial Products